At Capital Business Machines, our award-winning Service Department is our foundation.
Capital Business Machines is Olympia’s trusted source for office hardware and software solutions. Whether it’s a traditional copying machine, a large-format printer for even bigger jobs, or migration of your emails into the Cloud, we have you covered with same-day response times and over 65 years of experience. How can we help your business succeed?
Meet Our Team
Owners
Relationship Managers
Staffed with industry-certified and factory-trained technicians, we offer our customers the best service and support in Thurston, Pierce, Lewis, Cowlitz, and Mason counties.
We understand how important it is for you to have your equipment up and running in a timely manner and we are proud of our 4 hour average response time.With over 3,000 active accounts, CBM’s Service Department is a hub of fast paced activity. Dispatchers personally take service calls and enter the data into a computerized dispatching system. The call is then sent to our technician’s laptops out in the field. CBM is one of a handful of companies in the Pacific Northwest that has technicians with wireless laptops. This allows our technicians to have call information, service histories and the ability to order parts and supplies while in the field!
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Our History
Capital Business Machines (CBM) was opened in 1952 By William Hartman, Sr. and has been a family-owned business ever since. Capital Business Machines is currently owned by brothers, Derek and Casey Lowe. With a combined 48 years of experience, the former owner knew the Lowe brothers were the perfect candidates to take ownership of this growing and evolving business, and Derek and Casey were excited to continue providing the customers with the same high-quality sales and service experience they were used to receiving.
For over six decade, CBM’s customers continue to receive the following:
- Personal and individualized support from the staff
- A four-hour average service response time
- Superior quality business equipment and service at a fair price
- Next-day delivery of supplies
- A great support team that also happens to live within the same communities.
Community Engagement
Breakfast Fundraisers
We have have the rare opportunity to sponsor breakfast fundraisers for the Community Youth Services and the Boys & Girls Club. We believe in the futures of our youth and working together as a community!
Golf Tournaments
Do you love Golf? CBM does too, that’s why we fund tournaments! Some of our favorites were the Mason General Hospital, Young Life, and Squaxin Island Tribe tournaments.
Adopting Christmas Families
Each year during the Christmas Season CBM adopts a family in need to share the spirit of Christmas with.
Other Fundraisers
CBM is involved with various types of fundraisers including Tumwater Youth Football and South Sound YMCA.
National Federation Independant Business
We are proud members of the National Federation Independent Business. NFIB is America's leading small business association, promoting and protecting the right of members to own, operate and grow their business
